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I was assigned to a testing facility that was supposed to be 0.7 miles away. Turns out it's close to 8 miles away.

I went there based on the hours listed on your website, which were incorrect and the lab was closed. So that was 30 minutes wasted. I went back the next day, and they told me they don't even do that type of testing. So why was I assigned there?

Another 30 minutes wasted. So I had to find another testing facility and ended up being late for work. Then, after promising results in 1-2 days, I called after they were unavailable at day 4. Waited 20 minutes to actually talk to someone, then ended up speaking with a snooty lady Stephanie who was giving me a hard time about getting my results and asking for all kinds of information, including my name and birthdate, when this was supposed to be anonymous.

And, after calling four days later, the results were miraculously available.

I would NEVER recommend this service. It was absolutely atrocious, totally inconvenient, and I should have went anywhere else but here.

Reason of review: Poor customer service.

STDcheck Cons: Inaccurate information, Waiting on the phone for an online service.

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